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Shipping and Receiving Lead

Location : East Longmeadow, MA
Job Type : Temp/Contract to Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :

The Shipping and Receiving Manager typically develops and/or helps enforce a company's policies for accurate intake of new shipments; this typically involves conducting inspections of arriving goods, noting their quantities, and ensuring they are stored properly. The ideal candidate thrives in a fast-paced, high technology, manufacturing environment and is willing to work synchronously with other departments to ensure products make it to customers on time.


·        Closely monitor the delivery schedule to support the company’s goals around on time delivery

·        Manage all important documents such as packing slips, certificates, bills of lading etc.

·        Ensure compliance to legal regulations and company policies

·        Resolve all shipping-related issues that may arise in the company

·        Handle the movement of packages from the preparation level to the delivery level

·        Run checks on already packaged orders to make sure that the product is packaged according to customer requirements with all required accompanying documentation

·        Work in collaboration with other departments to ensure a free-flowing process

·        Use software to track, check, prioritize and route orders

·        Must possess good leadership skills

·        Must be someone that is able to multitask and carry out his/her duties based on priorities.

·        Must be able to meet and/or beat deadlines

·        Maintain a solutions-oriented approach to challenges and problems

·        Maintain shipping data in appropriate computer database

·        Provide continual updates to department supervisor on performance and alerts them of any issues

·        Gather improvement ideas, assist with implementation and maintain as directed by department supervisor

·        Wears required personal protective equipment at all times in areas where mandatory


  • Minimum of 5 years of experience in a manufacturing, shipping, and distribution environment.

  • Excellent communication skills required.

  • Must have computer proficiency and knowledge of Microsoft Office Applications.

  • Strong ERP/Computer skills

Functional/Technical Knowledge, Skills & Abilities:

  • Ability to provide and receive verbal and written instructions

  • Intermediate math (addition, subtraction, multiplication, division, percentages, decimals and fractions) and computer skills

  • Demonstrated leadership and coaching/mentoring ability

  • Ability to resolve conflict in a professional manner

  • Ability to problem solve and collaborate cross functionally when issues arise

  • Intermediate knowledge of production processes and equipment within assigned area

  • Must exhibit attention to detail as well as excellent listening, verbal and written communication skills

  • Must be able to work with a diverse variety of people from different cultures and backgrounds

  • Performs all shipping tasks following approved work instructions and established departmental procedures involved with packing, shipping and receiving product under minimal supervision.

  • May transport materials, parts, supplies and equipment as well as packing and shipping product throughout facility.

  • May order and stock shipping inventory such as boxes, bubble wrap, tape, etc.

  • Verifies physical counts against documentation to assure accuracy prior to shipping.

  • May prepare and maintain records of operation as required.

  • Assists Manufacturing and/or Engineering in the development of packing specifications to meet customer requirements.

  • Demonstrates proficient use of applicable carrier systems.

  • Coordinates, clarifies, and prioritizes shipping and receiving functions and inventory stores.

  • May interview and negotiate with freight forwarders to obtain best service and pricing.

  • Confers with sales, planning and manufacturing personnel to assure coordinated activities.

  • Helps unload and inspect incoming and outgoing packaging and product for damage and correct labeling.

  • May assemble required materials to be used in packing parts including building crates as required.

  • May supply Picking Tickets to shipping floor, based on report reviews; may require interaction with the Sales and Planning personnel.

  • Accurately generates packing slips, Bills of Lading, invoices, Shipper’s letter of Instruction, Shipper’s Export Declaration or other required documentation used in shipping product via approved carriers.

  • May act as “go to” person when assistance with procedures, equipment or information is needed.

  • Professionally interacts with internal customers, (i.e. Sales, Production Planning, or Manufacturing) and external customers (i.e. carriers or customers) to route shipments in a cost-effective manner to meet customer specifications and achieve day to day shipping requirements.

  • Conveys material to and from storage as directed by utilizing general equipment such as hand trucks, pallet jacks, and forklifts; following all safety rules.

  • Provides training/cross-training in equipment and process operations as needed.

  • Uses manufacturing computer system or other system to accurately prepare and record required data.

  • Assists and/or performs in any and all areas as assigned. 

  • May work any and all shifts/days as required.


Required Qualifications :
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