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IT Opportunities CT & MA

Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :
Desktop Support Engineer Dalton, MA - Direct Hire 

 - Complete our on line application to be considered 

 

Highlights:



Our client is a fully integrated supplier of secure, durable and well-designed banknotes for central banks all over the world. We are a pioneer in advanced micro-optics technology for securing banknotes, offering features that do not exist elsewhere. A strong, stable organization with a firm commitment to collaboration and growth, we invite you to join us for a fulfilling career opportunity! 
Responsibilities:



  • Provide 2 & 3rd level technical guidance and support to all associates to ensure effective and efficient incident response

  • Act as an escalation point for other members of the team who need assistance in managing a request or incident.

  • Identify and mitigate risk through the understanding of Information Security best practices.

  • Identify technical support trends, determine root cause and potential solutions addressing issues promptly and appropriately

  • Participate in Asset Management efforts of IT equipment and software licensing to ensure all equipment is properly accounted for.

  • Troubleshoots user support inquires including but not limited to hardware, software and telecommunication issues

  • Installing, configuring, and maintaining client hardware including but not limited to laptops, desktops, printers, MFD/MFP’s, IP Phones, mobile devices, encrypted thumb drives to maintain company standards, security and compliance

  • Participate in assigned audit tasks to maintain a secure and compliant environment

  • Lead or coordinate local efforts related to the implementation of new technologies to improve service and support.


 

Network Manager - Enfield, CT - Direct Hire 

 - Complete our on line application to be considered 




Responsible For:  



 



  • IP layer 3 architecture & troubleshooting

  • IP telephony - Avaya IPO & ACCS

  • Next-Generation Firewall

  • Project management

  • VPNs (client & site-to-site)

  • DHCP configuration & support

  • Vendor management

  • Telecom management

  • Personnel management & mentoring

  • Fax servers


Help Desk Technician  - Deep River, CT - Contract Hire 


 - Complete our on line application to be considered 



  • This is a 7 month contract position within a school district. All candidates must pass a level 2 background check to be considered for the role.

  • Responsibilities include:

  • Installation, repair, maintenance or replacement of network hardware and software.

  • Installation, repair, maintenance or replacement of audio and video hardware.

  • Installation and support of software applications.

  • Maintenance of student and staff directories Creation and maintenance of official school web pages.

  • Implementation and maintenance of network security: passwords, file access.

  • Maintenance and verification of school hardware and software inventory.

  • Technical training of staff in combination with others.

  • Implementation and maintenance of broadcast station.

  • Maintenance of school phone system.






Required Qualifications :
Visit specific job title on our website for requirements. Complete our online application to be considered. 
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