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Donor Relations Coordinator

Location : Hatfield, MA
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 1-2+
Required Education : Bachelor's or equivalent education and work experience
Travel : No
Relocation : No

Job Description :

The Donor Relations Coordinator reports to the Donor Relations Manager and works closely with the development team, finance department, Executive Director, and development temps/volunteers. This position is responsible for donor stewardship including donor records, direct mail appeal coordination, and financial reporting.


Maintain and oversee the Raiser’s Edge fundraising database and perform a variety of functions, including:

  • Enter and acknowledge pledges and gifts

  • Process credit cards and maintain supplemental giving platforms

  • Create and run analytical fundraising reports and prospect/donor lists

  • Maintain manual files that supplement database records

  • Reconcile database and financial accounting systems on a monthly basis in collaboration with the finance department

  • Assess, streamline and update database procedures manual continuously, , and assess possible changes in database service in the future

  • Collecting, coordinating, entering, and maintaining donor information in the database

  • Participate in and assist with donor cultivation events or activities

  • Train other volunteer and staff database users

  • Other duties as assigned by the Donor Relations Manager

Required Qualifications :


  • Overall understanding of how data is an integral part of fundraising efforts. Attention to detail to maintain accurate information

  • Experience with fundraising databases (Raiser’s Edge preferred) and Microsoft Office (Excel, Word)

  • Strong technology skills. Gift processing/accounting skills a plus.

  • Superb time management and organizational skills, including the ability to set and follow priorities

  • Administrative support for the Development team

  • Ability to work collaboratively while exercising independence and self-direction

  • Bachelors Degree or equivalent experience


  • Experience with Raiser’s Edge

  • 1-2 years of non-profit experience, especially in the area of fundraising

  • Bilingual (English and Spanish)

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